Privacy Policy
NextAble Support respects your privacy and is committed to protecting your personal information.
What information we collect
We may collect personal information needed to provide safe and personalised supports, including:
Name and contact details
Date of birth and participant information
Disability and support needs
Relevant health information
NDIS and funding information
Service and communication records
We may collect information directly from you, through our website or forms, or from authorised representatives, Support Coordinators, funding providers or relevant agencies.
How we use your information
We use personal information to:
Understand your needs, preferences and goals
Provide and manage your supports
Respond to enquiries
Process payments and funding
Maintain service records
Meet legal, regulatory and NDIS requirements
Improve the quality of our services
Sharing Your Information
We only share personal information when it is necessary to provide your supports, when you have given consent, or when we are required or authorised by law.
Information may be shared with relevant parties such as funding providers, the NDIA, NDIS Commission, authorised representatives or other service providers involved in your support.
Keeping Your Information Safe
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
Access to participant information is limited to authorised people who need the information to perform their role.
Your Choices and Rights
You can ask to:
Access your personal information
Correct information that is inaccurate
Change or withdraw your consent
Ask questions about how your information is used
Make a privacy complaint
Contact us
If you have questions about your privacy, would like to access or correct your information, or wish to make a complaint, please contact NextAble Support.
Email: contact@nextablesupport.au